After Pay FAQs

Say Hey To

Pay for your purchase in four interest-free installments (due every two weeks).

 

EASY SIGN-UP

All you need is your debit or credit card to use Afterpay for orders between $35–$1,000.

INSTANT APPROVAL DECISION

No long forms (yay!). You’ll know if you’re approved instantly and your order will ship immediately (double yay!)

NOTHING EXTRA TO PAY

Always zero interest, never additional fees when you pay on time. Automatic payments are taken every two weeks.

 

Here’s how it works. Let’s say you made a $200 purchase.

KEEP TRACK OF YOUR AFTERPAY ORDERS

Log into your Afterpay account to view your orders, make payments and manage your account details.

THE AFTERPAY FAQ

WHAT IS AFTERPAY?

Afterpay is a service that allows us to offer our customers the ability to make purchases now and pay for them in four payments made every two weeks without any interest.

HOW DO I USE AFTERPAY?
Just shop madewell.com and check out as usual. At checkout, choose Afterpay as your payment method and you will be directed to the Afterpay website. If it’s your first time using Afterpay, you’ll be required to register and provide payment details (Visa or Mastercard). If you’ve used Afterpay before, just log into your Afterpay account. Then complete your order—it’s that easy!

Please note, all items in your shopping bag must be eligible for payment with Afterpay and the total amount due must be between $35 and $1,000.

WHAT IF I CAN’T PAY AN AFTERPAY INSTALLMENT?
If funds are not available or you otherwise do not make your payment when it is due, late fees may apply. Click here for complete terms.

WHERE CAN I USE AFTERPAY?
Afterpay can only be used on purchases made on the beachhouseteacompany.com website. Afterpay cannot be used as a form of payment for previous purchases.

WHAT ITEMS ARE NOT ELIGIBLE FOR AFTERPAY?
Afterpay cannot be used on purchases of e-gift cards, subscriptions or print on demand apparel/household items.

WHEN WILL MY ITEMS BE DELIVERED IF I USE AFTERPAY?
Afterpay orders are delivered in accordance with Beach House Tea's shipping policy, like any order placed on beachhouseteacompany.com. Visit our Shipping & Handling page for more information.

HOW DO I RETURN OR EXCHANGE AN ITEM PURCHASED WITH AFTERPAY?
Returns of items purchased with Afterpay can be made in accordance with Beach House Teas’s return policy. Please note, Afterpay purchases returned to us will be refunded by Beach House Teas and subsequent installments to Afterpay may be required. Have more questions about returns of items using Afterpay? Go to help.afterpay.com.

CAN I USE AFTERPAY IF I’M AN INTERNATIONAL CUSTOMER?
Afterpay is only offered to our customers who have a U.S. billing address, U.S. shipping address, a U.S. Visa or Mastercard (credit or debit card), and a U.S. mobile phone number. Customers with international billing addresses, shipping addresses, and/or phone numbers will not be able to set up an account with Afterpay.

IS THERE A LIMIT TO HOW MUCH I CAN SPEND ON A SINGLE AFTERPAY TRANSACTION?
Yes, your total amount due must be between $35 and $1,000 to use Afterpay on beachhouseteas.com.

WHERE CAN I FIND OUT MORE ABOUT AFTERPAY?
Visit the Afterpay website here for a comprehensive list of FAQs and check out Afterpay’s Privacy Policy found here.

If you have a question about your Afterpay account, please contact the Afterpay toll-free customer support line at 855 289 6014 or use the contact form found here.